Prices Shown
The price shown does not include shipping costs.
Invoicing
Each order will be issued with a delivery note that can be used as the proof of purchase valid for the warrantee. On specific customer request at the time of order, an invoice can be issued and this will replace the usual delivery note.
Warrantee
All of the products offered by bridgeshoot.net are covered by an original EC warrantee for two years. Damages caused by incorrect use are not covered by the warrantee. Parts subject to wear are not covered by the warrantee should the damage be attributable to normal wear. If you want to take advantage of the guarantee on a product you have purchased, just contact Customer Service at: info@bridgeshoot.com
Right to Withdrawal
Bridgeshoot.net offers its customers a “money-back guarantee”. If you are not satisfied with the goods you receive, you can send it back to us. You will be reimbursed according to current regulations. Italian law (Legislative decree No. 185/99) defines the time period for the right to withdrawal as 10 days from receipt of goods. It is easy to take advantage of this guarantee, just follow the following procedure:
Send an e-mail to the address info@bridgeshoot.com or send a fax to +39 0376 533 741 within 10 days from receipt of the goods.
In any case, we recommend you contact us a soon as possible by phone.
The product must be returned whole, in its complete original packaging (including any documents and accessories) and with adequate external packaging, duly sealed.
The shipping costs for return are the customer’s responsibility. Once the goods reach our warehouse, it will be examined to evaluate any damages or tampering not due to shipping.
To avail of the right to withdrawal, you can request replacement of the product with an equivalent, compensating for any difference in price.
Return of goods / Returns
In the event of return of goods, the cost of shipping is the customer’s responsibility. The only exception is for defective goods under warrantee, in which case the cost of shipping for replacement of the product are the supplier’s responsibility.
PRODUCT DELIVERY
Couriers Used
Shipping costs are calculated based on package weight, size, and destination. These costs will be calculated and indicated in the shopping cart when the order is filled in.
Italy
For orders from one to five units, the shipping costs are fixed at € 15.00
Abroad
For foreign countries, the following shipping modes are valid:
Germany, France, Greece, Spain, Switzerland, Turkey have a fixed cost of € 30
Timing and method of delivery
Bridgeshoot.net reserves one working day for order processing, packaging, and finalizing the administrative details. To this day, the courier’s delivery time must be added; time and method vary based on the courier used. When calculating the number of delivery days, Saturday, Sunday and holidays are not to be included.
What to do when the product arrives
In order to improve the efficiency of our service, we invite you to check the conditions of the packaging at the time of delivery.
If the package is not perfectly whole, accept it with reserve. To do this, next to your signature on the delivery receipt, clearly write “ACCEPTED WITH RESERVE packaging damaged”.
If the package is severely damaged such that the contents are sure to have been damaged, refuse the goods asking to write clearly on the receipt, “GOODS REFUSED package damaged”.
Also, check that you receive the exact number of packages.
Any objections must be raised immediately with the carrier; otherwise, the product is considered delivered correctly.
The invoice or delivery note, contained in the dedicated pocket applied to the exterior of the package must be kept as proof of purchase for the warrantee.
PAYMENT TERMS
Payments Accepted
The following payment methods are accepted:
For deliveries in Italy
Credit card (Visa and MasterCard circuits)
Bank Transfer
Cash on Delivery
For deliveries abroad
Credit card (Visa and MasterCard circuits)
Bank Transfer
Payment by Credit Card
We accept major credit cards:
Visa and MasterCard circuits
Your credit card data is managed directly by PayPal, specialized in on-line payment management. The information is encrypted using a 128-byte encryption (SSL) that prohibits its use by third parties and are sent directly to the bank. The BridgeShoot.net staff cannot see this information.
Payment by Bank Transfer
If you pay by bank transfer, the goods will be shipped only after verifying the deposit in our bank account.
Payments should use the following IBAN:
IT82A0503466440000000044007
SWIFT: BAPPIT21491
Please indicate the following information on the bank transfer comment: the order number, name and last name of the ordering party.
Given the current conditions of the banking system, the amount transferred to the beneficiaries account requires 3 to 5 working days from the date it is sent.
If we do not receive payment within 8 to 10 working days from order entry, the order will be eliminated.
Cash on Delivery Payments
Cash on delivery is understood to by payment in cash to the carrier at the time the product is delivered.
The courier can accept only the exact amount, corresponding to the order value (the courier will not give change).
There is a surcharge of € 5.00 for cash on delivery payment.
Postal payment slip payment is not accepted.
In the event of high sums, bridgeshoot.net reserves the right to request a down payment by bank transfer as a deposit.